Mile High Ranch

Guest Services

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1. First Aid

2. Lost & Found

3. Laundry

4. Pet Policy

5. Wireless Internet Access (Wi-Fi)

6. Celebration Cakes

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1. First Aid

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Ranch Services

Your well-being is our top priority. If you feel ill or find that you require medical assistance, please contact one of our Hosts or call 911. For minor issues, check with a host who can access our First Aid Kit.

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Personal Medications

You can store medications that require refrigeration in your guest room refrigerator. For your safety and the safety of our other guests and Hosts, please bring appropriate containers for the safe disposal of hypodermic needles if you use them for your medications.

 

Offsite Urgent Care

Copper Queen Community Hospital

24 hour emergency services

101 Cole Ave, Bisbee, AZ 85603

(520) 432-5383

 

Emergencies

For all emergencies, dial 911 from any phone. 

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2. Lost & Found

Did you lose an item during your visit to Mile High Ranch? Please contact us immediately. We recognize that your item is important to you and will reach out if we believe we have found it—or need more information. If found, we will gladly ship it to you at cost. We keep all unclaimed items in a secure area for 30 days.

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3. Laundry Service

Is it time to get rid of signs of the dusty trail?

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SELF SERVICE: We have an on-site laundry room for guests. Please check with your hosts who will coordinate with you and provide you with any needed laundry soap, softener, or dryer sheets. Laundry room includes: wash basin, ironing board, iron, and folding table. Price is just $5 per load (includes wash, dry, and laundry products).

 

VALET LAUNDRY SERVICE: Too busy to do it yourself? Our Wash & Fold Laundering Service costs $2.00 per shirt, blouse or shorts, $2.50 per pair of pants or dresses, and small items like underwear and a pair of socks are $1.00. Minimum $10 per order. To have your things back by the end of the day (6:00 pm), they must be available for pick up before noon. We can provide you with a laundry bag. Call us at 520-432-3866 to arrange this service.

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4. Pet Policy

Mile High Ranch is happy to be one of a very few lodging facilities in Bisbee that welcomes dogs. Because we want to be able to continue this privilege, all guests must comply with the following requirements:

 

1. Additional flat one-time fee of $60 per reservation.

2. One to two dogs permitted under 50 pounds each (other kinds of pets are not accepted).​

3. A valid credit card number must remain on file at the Main Office (no debit cards).

4. ​Service animal means a dog that is trained to do work or perform tasks for, and to assist, an individual with a disability. All other animals, including emotional support, comfort or companion animals, are not considered service animals.

5. Dogs, including trained service animals, may never be left unattended in your guest room. We are a hotel, not a kennel, and we take no responsibility for your pet or service animal.

6. Dogs, including trained service animals, are not allowed on furniture or bedding. Additional cleaning or replacement fees may be applied if we discover that this requirement has not been followed.

7. When outside of guest room, pets and service animals should remain on a leash or in a harness and under the control of the owner at all times.

8. Guest is responsible for the proper care, behavior and waste maintenance of their dogs throughout the Ranch. If you need cleaning cloths for muddy paws, please do not use guest room bath linens; use the towels inside the basket labeled "Cleaning Cloths" in your bathroom. Staff will gladly provide additional cleaning cloths upon request.

9. Damages caused by pets or service animals to guest room, its furnishings and linens, or any other part of the Ranch are the sole responsibility of their "parents." Additional fees will be charged for any damage caused by pets or trained service animals.

10. Noise / Disruptive Complaints: If Ranch management determines that your dog's behavior is objectionable to other guests, or if you dog creates a disturbance or is being destructive, you must immediately make other arrangements to house your dog outside of the Ranch at your expense. This applies to both pets and trained service animals.

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5. Wireless Internet Access (WiFi)

Be sure to make the most of complimentary wireless Internet access (WiFi).

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To access complimentary WiFi, simply select the Mile High Ranch's network from a WiFi enabled device. Then, you’ll be able to browse the Internet, read email, access instant messaging, and share memories from your vacation to make the most of your visit! Access information is posted in each guest room.

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International Guests

Stay connected while travelling internationally and cut out expensive data roaming costs by taking advantage of complimentary WiFi.

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To avoid incurring data roaming charges, just deactivate data roaming in the settings area of your mobile device. For additional options—including purchasing a data roaming plan or other travel data package—please contact your network provider.

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Please note: using complimentary WiFi will not keep you from avoiding any calls, SMS or MMS roaming costs as these are not related to your device’s use of data.

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6. Celebration Mini Cakes
Guests staying at Mile High Ranch can enjoy made-from-scratch sweet treats delivered to them for in-room celebrations. Imagine how delighted your friend or family member will be when they see they've received such a special surprise!

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Pre-Order Specialty Cakes

Enhance any special occasion by placing an advance order for a decadent creation.

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• Flavors: Choice of chocolate or vanilla

• Decoration Options: Fresh berries, shaved chocolate, ganache, chopped nuts, buttercream or whipped cream frosting

• Size: 2 layer mini cake feeds 2 Guests

• Price: $16 for mini cake, plus tax

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To place an order for cakes, call (520) 432-3866 or stop by the Office and speak with one of our Hosts at least 48 hours in advance.

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