Guest Services

  1. First Aid

  2. Lost & Found

  3. Laundry

  4. Pet Policy

  5. Wireless Internet Access (Wi-Fi)


1. First Aid

Ranch Services

Your well-being is our top priority. If you feel ill or find that you require medical assistance, please contact one of our Hosts or call 911. For minor issues, check with a host who can access our First Aid Kit.

Personal Medications

You can store medications that require refrigeration in your guest room refrigerator. For your safety and the safety of our other guests and Hosts, please bring appropriate containers for the safe disposal of hypodermic needles if you use them for your medications.


Offsite Urgent Care

Copper Queen Community Hospital

24 hour emergency services

101 Cole Ave, Bisbee, AZ 85603

(520) 432-5383



For all emergencies, dial 911 from any phone. 


2. Lost & Found

Did you lose an item during your visit to Mile High Ranch? Please contact us immediately. We recognize that your item is important to you and will reach out if we believe we have found it—or need more information. If found, we will gladly ship it to you at cost. We keep all unclaimed items in a secure area for 30 days.


3. Laundry Service

Is it time to get rid of signs of the dusty trail? Our laundering service costs $2.00 per shirt, blouse or shorts, $2.50 per pair of pants or dresses, and small things like underwear and socks are $1.00 a pair. Minimum $10 per order. To have your things back by the end of the day (6:00 pm), they must be dropped off by 10:00 am. Laundry bags and forms for your use are hanging in each guest room closet.


4. Pet Policy

Mile High Ranch welcomes up to two dogs of any size for an additional fee of $15 per night (up to $60 max). Other kinds of pets are not accepted.

Dogs must be accompanied by guests age 12 and over and must remain on a leash (max. 6’) and under your control at all times. Disruptive or aggressive animals must be removed from the premises immediately. Animals, including service animals, must be kept inside your vehicle or a carrier when not under your control—this includes within guest rooms. Owners are expected to clean up after their pets in all areas. There are receptacles to deposit pet waste around the ranch. Please help us keep our rooms clean by not allowing pets on beds or furniture. Additional fees may apply if pets cause any damage or major cleaning is needed.


5. Wireless Internet Access (WiFi)

Be sure to make the most of complimentary wireless Internet access (WiFi).

To access complimentary WiFi, simply select the Mile High Ranch's network from a WiFi enabled device. Then, you’ll be able to browse the Internet, read email, access instant messaging, and share memories from your vacation to make the most of your visit! Access information is posted in each guest room.

International Guests

Stay connected while travelling internationally and cut out expensive data roaming costs by taking advantage of complimentary WiFi.

To avoid incurring data roaming charges, just deactivate data roaming in the settings area of your mobile device. For additional options—including purchasing a data roaming plan or other travel data package—please contact your network provider.

Please note: using complimentary WiFi will not keep you from avoiding any calls, SMS or MMS roaming costs as these are not related to your device’s use of data.

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