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HEALTH & SAFETY

Welcoming You to Mile High Ranch

Here's what to know before you go.

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The safety and well-being of our guests, employees, and community is of the highest importance to us. Our promise of a comfortable and safe stay remains our highest priority. Guest rooms are sanitized and aired out between guests, and each has its own private entrance so relax and enjoy your stay in the great outdoors!

 

Safety and Sanitation

We have always maintained health and sanitation standards as required by the Health Department and have increased our efforts to further address public safety concerns. Several of our efforts are listed below. We will continue monitoring guidelines from health authorities and provide immediate support and training to our teams as needed.

  • Robust sanitation protocols, with specific procedures for all guest rooms and public spaces. This includes sanitation of all door knobs, switches, handles, remotes and more, plus complete air exchange of guest rooms between visits. 

  • Proper handwashing and hygiene

 

Safe and Responsible Travel

 

  • Check-In: Check-in with one of our hosts when you arrive and we'll get you on the path to relaxation ASAP.

  • Payment: A credit card authorization is required for check-in; all major credit cards are accepted. We accept payment via card or cash.

  • Housekeeping Service: Light service to your room and any needed additional supplies are available upon request. Please contact a Host for service requests.

  • Maintenance Assistance: Our staff is available for assistance.

  • Check-out: We are happy to meet you for in-person goodbyes, or you are welcome to leave the keys in your room, the door unlocked, and then hit the dusty trail for more adventures (but we're always here to assist if needed).

 

We welcome your calls and inquiries if you have questions, concerns, or feedback. Thank you again for your continued confidence and support – we look forward to welcoming you soon.

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